- Frequently Asked Questions
Answers to the questions pilgrims most often ask before booking with ALZEENAT.
General
What does an AL ZEENAT package include?
Every package includes visa processing, return flights, Haramain hotel accommodation, meals as per the tier, transport, and guided Ziyarat. Hajj packages additionally include Tasreeh permits and Mina/Arafat camp allocation.
Which cities do you operate departures from?
Umrah enquiries and departure planning are available for Bhubaneswar, Hyderabad, Bengaluru, Mumbai, Delhi and Lucknow. Exact group departure schedules are confirmed for your travel window.
How do I get exact pricing?
Package pricing depends on travel dates, hotel category and current airfare, so we confirm it directly over WhatsApp or phone rather than publishing a fixed rate card.
Do you offer payment in instalments?
Yes, many pilgrims book with an advance and clear the balance before departure — ask our travel desk about the current instalment schedule.
Visa & Documentation
What documents are required for an Umrah visa?
A passport valid for at least 6 months, recent passport-size photographs, and applicable vaccination certificates. Our team shares the exact checklist once you confirm your package.
How long does visa processing take?
Typically 7–10 working days once documents are submitted, though this can vary with Saudi authority processing volumes.
Can children travel on these packages?
Yes, children can be added to any package — please share their age at the time of enquiry so we can confirm visa and hotel requirements.
Hajj
How is Hajj different from Umrah in terms of arrangement?
Hajj requires an official Tasreeh permit and camp allocation in Mina and Arafat during fixed dates set by Saudi authorities, in addition to everything arranged for Umrah.
Is Manasik training included in Hajj packages?
Yes, every AL ZEENAT Hajj package includes a pre-departure Manasik-e-Hajj orientation session.
- Helpful planning information
Answers before you book your pilgrimage
Find practical answers about Hajj and Umrah packages, visa processing, hotel accommodation, flights, transport, booking and support. If your question is specific to your travel dates or group, contact the AL ZEENAT travel desk for a current answer.
Still have a question?
Our travel desk answers WhatsApp messages every day, including package comparisons and current availability.